Jessica Umana is a seasoned professional in sales operations with a current role as a Sales Operations Specialist at SonarSource, where responsibilities include managing customer renewals, overseeing the purchasing process, and supporting the sales team since June 2018. Prior to this position, Jessica held multiple roles at MeritCard, including Sales Operations Specialist & Office Coordinator, and as a Client Relations Specialist at Crimson Energy Partners IV, LLC. Earlier career experience includes serving as an Executive Assistant at Gateway Mortgage Group, LLC, and a Loan Officer Assistant, demonstrating a robust background in administrative and operational support. Jessica completed education at Tarrant County College from 2007 to 2010.