Sonder Responder

Sonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives leaders the insights they need to act on tomorrow’s wellbeing challenges today.

• 500,000+ eligible members across multiple countries
• 200+ team members, as well as an on-the-ground responder network
• Trusted by major corporations, education providers, and government agencies
• Winner of the 2021 Australian Financial Review BOSS #1 Most Innovative Company (Technology)

We invite you to join us on our mission to help organisations around the world create a culture of Active Care.

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.