Tomas Mendonca is an accomplished Senior Operations Manager at Sonder Inc. since April 2022, responsible for overseeing the performance and profitability of eight condo-hotel establishments in Montreal. Prior experience includes a significant tenure at Airbnb, where Tomas held various roles such as Regional Operations Manager focusing on escalations and appeals, alongside positions at Luxury Retreats that involved restructuring customer relations and establishing a 24/7 support department. Early career roles at Hôtel Le Crystal and W Montreal Hotel involved managing operations and enhancing customer service. Tomas began professional training at Claridge's Hotel and Mandarin Oriental Hotel Group, ultimately earning a BA in Hospitality, Finance, and Revenue Management from Glion Institute of Higher Education in 2007.
April, 2022 - present