David Moreira has over two decades of experience in engineering and customer support, currently serving as Director of CX Engineering and Training at Sonos, Inc. since November 2014. Previously, David held various roles at Sonos, including Senior Manager of Customer Care Engineering, Senior Escalation Manager, and Customer Support Manager. Prior to joining Sonos, David worked at Cisco from October 2000 to November 2014 as a Senior Engineering Manager, overseeing technical and executive-level escalations for the global Cisco Enterprise Routing product portfolio.
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