Michael Nichols

Michael Nichols has over 29 years of work experience in the field service and engineering roles. Michael began their career in 1992 with the US Air Force, specializing in the calibration, alignment, and repair of precision measurement equipment. Following their military service, they joined Sprint Nextel in 2000 as a Field Service Engineer, performing system reviews and installations to improve cell phone coverage. In 2001, they transitioned to Agilent Technologies as a Customer Service Engineer, responsible for the installation, repair, and maintenance of scientific equipment. Michael then joined PerkinElmer in 2007 as a Customer Service Engineer, providing field support for various analytical instruments. Michael also worked as a Site Leader, managing onsite service contracts and supervising a team. In 2011, they became a Project Manager, overseeing the transportation and installation of laboratory equipment. From 2013 to 2019, they held multiple roles at Thermo Fisher Scientific, including National Service Engineer, Service Manager, Senior Project Manager, and Service Account Manager. In these positions, they provided technical support, managed service contracts, and led relocation projects for laboratory equipment. From 2018 to 2021, they worked at PerkinElmer, Inc. as a Senior Customer Service Engineer, specializing in the installation, maintenance, and repair of analytical equipment. Most recently, they joined Eppendorf North America in 2019 as a Field Services Engineer, providing support and training for lab products. Currently, Michael holds the position of Field Service Engineer at Sony Biotechnology Inc., where they provide support, installation, maintenance, troubleshooting, and repair of Sony Biotechnology products, specifically in the field of Flow Cytometry.

Michael Nichols obtained an Associate of Science degree in Electronic Systems Technology from the Community College of the Air Force in 1997. Additionally, they pursued a Bachelor of Arts degree in History at Rutgers University, however, the start and end years of this endeavor are unknown.