Miguel Cayetano is an experienced IT professional with a strong background in technical operations and support management. Currently serving as the Manager of Technical Operations Support at Sony Interactive Entertainment since April 2022, Miguel previously held roles including Manager of Technical Support Engineering at SPK and Associates LLC, where leadership involved overseeing a service desk for Stryker Corporation, and Logistics Operations Manager in the United States Army Reserve. Additional experience includes serving as Associate Manager of Corporate IT Support at Yum! Brands, Senior IT Administrator at Verizon Connect, and IT Support Specialist II at eStream. Miguel holds an MBA from Gies College of Business at the University of Illinois Urbana-Champaign, an MS in Management and Leadership, and a BS in Information Technology from Western Governors University, along with an AS in Computer Maintenance Technology from Saddleback College.
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