Phillip Au

Phillip Au is an experienced professional in logistics and operations, currently serving as the Fulfilment & Performance Operations Manager for Sony Interactive Entertainment since August 2023. Prior to this role, Phillip held various positions at Marks and Spencer from May 2012 to November 2023, including Logistics Manager for Food, Wine & Flowers (Ecommerce) and Operations Team Leader. Responsibilities included developing Standard Operating Procedures for a new E-Commerce site, managing warehouse operations, supporting team recruitment and training, and ensuring compliance with inventory standards. Phillip's earlier experience includes a Graduate Transport Planner role at B&M Retail Ltd and Traffic Management with Liverpool City Council. A graduate of Liverpool John Moores University with a 1st Class Honours degree in Management Transport and Logistics, Phillip has demonstrated a strong commitment to improving operational efficiency and productivity throughout a diverse career.