Ankitkumar Patel

Team Lead, Global Escalation Support at Sophos

Ankitkumar Patel has extensive work experience in the field of IT support and networking. Ankitkumar began their career at Silver Touch Technologies Ltd in 2010 as a Network Engineer, where they gained valuable experience in managing and maintaining network systems. In 2012, Ankitkumar joined Sophos as a Sr. Global Escalation Engineer, where they provided high-level technical support for global clients. Ankitkumar then progressed to the role of Team Lead, Global Escalation Support at Sophos in 2019. Throughout their career, Ankitkumar has demonstrated a strong expertise in troubleshooting and resolving complex technical issues.

Ankitkumar Patel attended Hemchandracharya North Gujarat University from 2004 to 2008, where they obtained a Bachelor's degree in Electrical, Electronics, and Communications Engineering. In addition, they have obtained various certifications, including "Learning Linux Shell Scripting," "Communicating with Confidence," "Grammar Girl’s Quick and Dirty Tips for Better Writing," "Listening to Customers," "Communication Foundations," and "Tips for Writing Business Emails," all from LinkedIn in the year 2020.

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Timeline

  • Team Lead, Global Escalation Support

    October, 2019 - present

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