Hardik Desai

Director Technical Support Services at Sophos

Hardik Desai has extensive work experience in the technical support industry. Hardik began their career at Jetking in 2006 and worked there until 2007. Hardik then joined You Broadband India Pvt Ltd as a VoIP Engineer from April 2009 to May 2010. Afterwards, they worked at Cyberoam as a Technical Support Engineer Level 1 from June 2010 to July 2012, and subsequently as a Subject Matter Expert from July 2012 to June 2013. Hardik then joined Sophos and held various roles including Senior Subject Matter Expert from July 2013 to July 2014, Team Lead from April 2014 to August 2017, Technical Support Manager from August 2017 to September 2019, Senior Technical Support Manager from September 2019 to July 2022, and is currently serving as the Director Technical Support Services starting in July 2022.

Hardik Desai attended SCET and i2it, but the specific years of enrollment, degrees earned, and fields of study are unknown.

Links

Timeline

  • Director Technical Support Services

    July, 2022 - present

  • Senior Technical Support Manager

    September, 2019

  • Technical Support Manager

    August, 2017

  • Team Lead

    April, 2014

  • Senior Subject Matter Expert

    July, 2013

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