Patrick Kelly has over 20 years of experience in the IT industry, specializing in CyberSecurity and technical support. They have held roles including Director of Technical Support at Sophos, where they led EMEA support services and developed strong technical teams focused on customer satisfaction. Patrick is educated to Honours Degree level in Computer Science from University College Cork and is a PMP certified Project Manager and Certified Scrum Master. Their expertise spans various functions, including business analysis and project management, with a commitment to enhancing user experience and driving measurable outcomes through effective communication and leadership.
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