Payal Jain

Payal Jain possesses significant experience in technical support and customer service, currently serving as a Technical Support Engineer L2 at Sophos since June 2019, after progressing from a Technical Support Engineer L1-2 role. Prior to this, Payal worked as a Customer Service Representative at TTEC from July 2016 to February 2019. Payal holds a Bachelor of Engineering degree in Electronic and Communications Engineering Technology/Technician, completed between 2012 and 2016.