Khac Hien N. is an experienced IT professional currently serving as an Ingénieur SysOps at Aleysia since November 2022 and as an Ingénieur systèmes at Sopra Steria since January 2023. Previous experience includes working as an Ingénieur applicatif at Sully Group, where responsibilities involved business needs analysis, build planning, automated deployment, test scenario writing, and three-level user support. Additionally, Khac Hien N. has a background in support roles at Nextlane and infrastructure deployment at RATP, with a focus on Windows Server and SQL Server. Educational qualifications include a Master’s degree in Computer Science, Systems, Networks, and Virtual Infrastructures from Université Claude Bernard Lyon 1, alongside a Bachelor's degree in Computer Science and a Bachelor's degree in Classical Letters.