Michael G. is currently a Cloud Operations Delivery Technical Lead at SopraSteria UK, where they manage support for clients utilizing cloud services. They have extensive experience in technical support, having served in various roles including Desktop Technical Support Team Leader at BT and multiple technical positions at SopraSteria. Michael has a strong background in ITIL processes and cloud technologies, along with certifications in cybersecurity. They hold a BEng and HND in Computer and Electronics from The University of Bolton.
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