SoSafe
Dana Tzscheetzsch is an experienced professional in customer success and event management, currently serving as a Customer Success Manager at SoSafe since January 2025. Prior to this role, Dana held the position of Senior Customer Success Manager at EQS Group from July 2019 to November 2024, where responsibilities included key account management for enterprise clients, sales and business development, mentoring junior staff, and ensuring customer retention. Earlier positions include a Customer Success Manager and Marketing Manager at EQS Group, as well as a Junior Event/Relationship Manager at High-Tech Gründerfonds. Dana's educational background includes a Bachelor of Arts in Tourism and Event Management from NBS Northern Business School, with a focus on controlling and marketing management.
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SoSafe
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SoSafe empowers organizations to build a security culture and mitigate risk with its GDPR-compliant awareness programs. The company was founded in Cologne, Germany, in 2018 by Dr Niklas Hellemann, Lukas Schaefer, and Felix Schuerholz. Today, it serves more than 3000 customers worldwide and is the market leader in security awareness and training in the DACH region. As one of the leading second-generation awareness platforms, they are powered by behavioral science and smart algorithms and focus on user engagement and the needs of the customer. In doing so, SoSafe delivers engaging, personalized learning experiences and smart attack simulations that turn employees into active assets against online threats.