SoSafe
Libby Holland has extensive experience in customer success management, currently serving as a Customer Programs Manager at SoSafe since April 2022, after previously holding the title of Customer Success Manager. At AMVisor GmbH, Libby developed all customer success processes as the sole Customer Success Manager, adapting the success playbook to meet evolving challenges. Prior experience includes teaching English to diverse groups at EnglischAlternativ and instructing German at Delaware Valley Regional High School, alongside a background in business development at LoopUp. Libby holds a Master of Letters in Moral, Legal, and Political Philosophy from the University of St Andrews and a Bachelor of Arts in Philosophy and German from Drew University.
SoSafe
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SoSafe empowers organizations to build a security culture and mitigate risk with its GDPR-compliant awareness programs. The company was founded in Cologne, Germany, in 2018 by Dr Niklas Hellemann, Lukas Schaefer, and Felix Schuerholz. Today, it serves more than 3000 customers worldwide and is the market leader in security awareness and training in the DACH region. As one of the leading second-generation awareness platforms, they are powered by behavioral science and smart algorithms and focus on user engagement and the needs of the customer. In doing so, SoSafe delivers engaging, personalized learning experiences and smart attack simulations that turn employees into active assets against online threats.