SoSafe
Nico Dang is a seasoned professional with extensive experience in customer service and operational roles. Currently serving as a Customer Success Representative at SoSafe Cyber Security Awareness since October 2021, Nico has previously held positions in various organizations, including a Customer Service Representative role at tantum AG and a leadership position as a Senior Commercial Employee at K-implant GmbH, focusing on sales and process optimization. Additionally, Nico has experience in the hospitality sector as a Servicekraft at Studio B54 and trained as a baker at Bäckerei Hünerberg GmbH & Co. KG. Nico holds a degree in Groß- und Außenhandel and completed apprenticeship training as a Bäckergeselle.
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SoSafe
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SoSafe empowers organizations to build a security culture and mitigate risk with its GDPR-compliant awareness programs. The company was founded in Cologne, Germany, in 2018 by Dr Niklas Hellemann, Lukas Schaefer, and Felix Schuerholz. Today, it serves more than 3000 customers worldwide and is the market leader in security awareness and training in the DACH region. As one of the leading second-generation awareness platforms, they are powered by behavioral science and smart algorithms and focus on user engagement and the needs of the customer. In doing so, SoSafe delivers engaging, personalized learning experiences and smart attack simulations that turn employees into active assets against online threats.