Lucinda Viljoen

Lucinda Viljoen is an experienced financial and operations professional currently serving as the Director of Publishing Royalty Operations at SoundCloud since January 2021. In this role, Lucinda leads key projects related to conflict resolution with publishing partners, implements operational procedures for royalties, and oversees the optimization of internal processes and cross-functional communication. Previous positions at SoundCloud include Senior Manager of Royalty Operations & Data and Royalty Finance & Ops Manager, where Lucinda significantly improved publishing royalty processes and data management. Prior to SoundCloud, Lucinda held various accounting roles at companies including solarisBank AG, JUMO.WORLD, and Ad Dynamo. Educational credentials include multiple certifications from The Chartered Institute of Management Accountants and degrees in Business Administration and Office Management & Technology.