Lani Mohan is a Data Analyst at Sounding Board, Inc, where they collaboratively build and support self-service workflows for Customer Success and Coaching Excellence teams. They have previous experience as a Junior Business Analyst at the same company, where they monitored coaching engagement metrics and provided client-based engagement reporting. Lani also worked as a Contractor in Customer Success, providing meaningful reports to customers by analyzing coaching data. Prior to this, they have experience in customer service roles at The Zuri Pet Spa & Resort and as an Animal Educator at Six Flags Great Adventure. Lani has a degree from Montgomery High School and has pursued further education at various colleges.
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