SoundThinking (formerly ShotSpotter)
Madison Gassion is an accomplished IT professional with extensive experience in system administration and technical support. Currently serving as a Senior System Administrator at SoundThinking since October 2016, Madison has progressed through multiple roles including IT Systems Administrator and PC Support/Network Specialist. Prior experience includes working as a PC Technician at S&S Supplies And Solutions and TEKsystems, where Madison transitioned from a contract position to permanent status. Earlier career roles include Home Theater Installer at Best Buys Magnolia Center, Package Handler at UPS, and Cashier/Customer Service Specialist at Target Stores. Madison is pursuing a Bachelor of Science in Information Technology with a focus on Networks and Telecommunications from the University of Phoenix.