Sourcepoint
Dawn Wannenmacher is an experienced customer care professional with a background in both healthcare and customer service. Currently serving as a Customer Care Representative at Sourcepoint since September 2020, Dawn previously gained valuable experience as a Care Partner at Evergreen Memory Care, assisting residents with daily activities from October 2019 to September 2020. Prior to that role, Dawn worked as a Customer Service Representative at FCR for three years, where responsibilities included handling incoming calls for a health insurance company and an online payment processor. Dawn holds a Bachelor of Science in Business with a focus on Marketing from the University of Phoenix, completed between 2019 and 2022.
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Sourcepoint
Buying a home is one of life’s biggest financial and personal decisions, and it can also be one of the most stressful. At Sourcepoint, we simplify the home financing experience by removing its most challenging aspects so borrowers can focus on what matters most – making a house, home. For our clients, this means increased customer satisfaction and more agile operations - all delivered through the right mix of technology and human touch. As a leading provider of expertly crafted products and services to the US mortgage industry, Sourcepoint has been helping leading mortgage companies sharpen their competitive edge for over 25 years. Our global workforce tailors right-shore business processes, delivering them through a comprehensive array of state licenses, creating value across the mortgage lifecycle.