Saurabh Verma

Saurabh Verma has a diverse work experience in the technology industry. Saurabh started their career at IBM as a Technical Support Consultant, where they provided end-to-end support for hardware and software issues, managed incident and service request ticket SLAs, and troubleshooted network and connectivity issues. Saurabh also played a role in identifying global outages and escalating priority issues for clients.

Later, Saurabh worked at Adobe as an Onboarding Specialist, where they built and maintained customer relationships, ensuring that they fully utilized Adobe products to gain maximum business value. Saurabh onboarded clients and highlighted available resources and products.

Currently, Saurabh is working at Sourcewiz as an Enterprise Onboarding Manager. Saurabh is responsible for the smooth integration of new clients and collaborates closely with technical teams to troubleshoot and resolve any issues. Saurabh has also developed and implemented new procedures to streamline the onboarding process and manages a team of onboarding specialists.

Overall, Saurabh’s experience showcases their expertise in technical support, customer relationship management, and successful client onboarding.

Saurabh Verma attended Chatrapati Sahuji Maharaj Kanpur University in Kanpur from 2012 to 2015. Saurabh pursued a Bachelor of Computer Applications (B.C.A.) degree with a specialization in Computer Programming, Specific Applications.