Tiago Rosa de Paula

Tiago Rosa de Paula is a seasoned professional in Customer Experience (CX) and User Experience (UX), currently serving as the Gerente de Customer Experience e User Experience at Stix since July 2023. With extensive experience dating back to 2007, Tiago has held various roles including Gerente de User Experience and Product Design Chapter Leader at GPA, where significant contributions were made in team leadership, agile methodologies, and enhancing customer loyalty and online sales. Additional expertise includes designing digital products, creating comprehensive design systems, and managing user-centered design processes across multiple companies. Tiago holds an MBA in Strategic Management, a postgraduate degree in Strategic Brand Design, and a bachelor’s degree in Graphic Design from Universidade de Sorocaba, showcasing a commitment to professional development and excellence in design.