South African Airways
Shabnam Vadachia is an accomplished Senior Project Manager at South African Airways with extensive experience in sales, marketing, and operations management since 1997. Notable roles include Head of Sales for South Africa, where responsibilities involved boosting revenue post-restart, and managing strategic partnerships for domestic codeshares and compliance within the Star Alliance framework. Throughout a diverse career, Shabnam has held various managerial positions including Customer Service Recovery Manager and Duty Manager at Qatar Airways, with a focus on staff management and customer satisfaction. Educational qualifications include a Master of Business Administration in Tourism and Travel Services Management and a Diploma in Sales and Marketing from IATA.
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South African Airways
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South Africa Airways (SAA) began operations on 1 February 1934. SAA is a leading carrier in Africa, serving domestic, regional and international routes. SAA is a member of the largest international airline network, Star Alliance. SAA’s core business is providing passenger airline and cargo transport services and related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world-class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has successfully delivered high-quality maintenance services such as major airframe checks; engine overhaul; mechanical components; avionics, and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 90 years of excellence and innovation to draw on.