Shabnam Vadachia

Shabnam Vadachia is an accomplished Senior Project Manager at South African Airways with extensive experience in sales, marketing, and operations management since 1997. Notable roles include Head of Sales for South Africa, where responsibilities involved boosting revenue post-restart, and managing strategic partnerships for domestic codeshares and compliance within the Star Alliance framework. Throughout a diverse career, Shabnam has held various managerial positions including Customer Service Recovery Manager and Duty Manager at Qatar Airways, with a focus on staff management and customer satisfaction. Educational qualifications include a Master of Business Administration in Tourism and Travel Services Management and a Diploma in Sales and Marketing from IATA.