Jeremy Giles

Operational Excellence Manager at South East Water Corporation

Jeremy Giles is an experienced professional with a robust background in program and governance management, currently serving as the Program & Governance Lead and previously as the Business Operations Manager at nbn™ Australia since March 2020. Prior to this role, Jeremy was with Vocus Group Limited from July 2017 to March 2020, holding positions of Complaints & Advocacy Manager and Customer Service & Advocacy Operations Manager. Jeremy's extensive tenure at Telstra from January 1995 to January 2017 included roles such as Complaints Transformation Program Manager, Risk and Compliance Manager, Audit, Risk and Compliance Specialist, Project Specialist, and Project Manager, where responsibilities encompassed program management for customer experience, risk management framework implementation, and compliance monitoring. Jeremy holds a degree from Swinburne University of Technology.

Location

Melbourne, Australia

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