Lorelei Cole

Lorelei Cole is an experienced professional in complaints management and information governance, currently serving as a Complaints and Information Governance Senior Officer at South Gloucestershire Council since May 2022. In addition, Lorelei has been a Complaints Manager and Digital Service Advisor at Pure Planet since July 2018. Prior to these roles, Lorelei worked as a Complaints Analyst at Good Energy from April 2014 to July 2018 and gained valuable customer service experience as a Customer Service Advisor at Dyson between August 2002 and April 2014. Lorelei completed education at Sheldon School from 1996 to 2001.