Luke Batchelor

Luke Batchelor is an experienced professional with a diverse background in project management, customer service, and digital communication. Currently serving as an Associate Project Manager and Digital Customer Specialist at South West Water, Luke utilizes tools like Sprout Social and LivePerson to engage with a digital customer base across various social media platforms. Prior roles include project lead for MyWaitrose card re-branding at Waitrose & Partners, and various positions at BT, focusing on knowledge management, training support, and customer fault resolution. Luke's earlier experience includes supervisory roles at Costa Coffee and McDonald's, where skills in sales analysis, staff training, and performance management were developed. Luke holds a Level 3 Extended Diploma in Software Development from Exeter College.