Darlene V.

Darlene V. has extensive work experience in the healthcare industry, specifically in the field of information technology. Darlene currently serves as the Director of Digital Revenue Management at Southcoast Health, where they lead and advocates for digital health system improvements. Their responsibilities include introducing innovative software and workflows to increase efficiency and promote the patient experience.

Prior to their current role, Darlene worked at Cape Cod Healthcare as the Executive Director/Epic Project Director. In this position, they designed and implemented an IT strategic plan and led enterprise-wide IT projects. Darlene successfully implemented Epic enterprise software, surpassing expectations and receiving double the expected install dollars.

Before Cape Cod Healthcare, Darlene served as the Chief Information Officer at The Dimock Center, where they shaped the strategic direction of health information technology and managed ongoing operational support. Darlene also delivered the eClinicalWorks application for various clinics.

Darlene's previous experience includes working as the Director of Electronic Health Record, Information Systems at Tufts Medical Center, where they led multiple concurrent projects and directed interface and upgrade projects. Darlene also held the role of Director of Information Technology at Children's Hospital Boston, overseeing the design and implementation of a major ambulatory project.

Their earlier career includes various roles at Children's Hospital Boston, Dana-Farber Cancer Institute, and Lesley University. At Lesley University, they served as the Coordinator of Health Insurance and Manager of the Center for Academic Achievement.

Overall, Darlene V. has a proven track record of leadership and successful implementation of IT projects in the healthcare industry. Their expertise lies in strategic planning, project management, and driving continuous improvements in IT systems.

Darlene V. obtained a Master of Science in Information Technology Management from Lesley University between 2000 and 2003. In 2009, they completed a Medical Coding Certificate at the American Academy of Professional Coders. In 2010, they earned a certificate in Leadership Strategies in Healthcare IT from Harvard T.H. Chan School of Public Health. Darlene also holds a Bachelor of Science in Management Health Care Administration from Lesley University, which they obtained between 2000 and 2003. In 2011, Darlene obtained the Certified Professional in Healthcare Information and Management Systems (CPHIMS) certification from the Healthcare Information and Management Systems Society (HIMSS).