Jovani Rosado

• Oversees Patient Care Manager, Recruitment, Human Resources, and Practice Managers, ensuring each is reaching goals set by departmental and company leadership.

• Establishes quantitative and qualitative metrics, guidelines, and standards by which SEVN’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.

• Reviews, analyzes, and evaluates business procedures.

• Implements policies and procedures that will improve day-to-day operations.

• Ensures work environments are adequate and safe.

• Plans, directs, controls, implements, evaluates, and monitors budgets and cost of sales in each hospital to achieve financial objectives.

• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.

• Improves client service and satisfaction through policy and procedural changes.

• Leads coordination and integration of efforts among operations, HR, PCCs, clinical team, RTMs, and client service divisions to produce smoother workflow and more cost-effective business processes.