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Brian Luis

Office 365 / Voice Operations Lead at Southern California Gas Co

Brian Luis has over 25 years of experience in project management and technology leadership, primarily at SoCalGas, where Brian currently serves as the Office 365 / Voice Operations Lead. In this role, Brian manages a team of ten employees responsible for overseeing Microsoft Office 365 tools and various telecommunication software solutions. Previous positions at SoCalGas include Advanced Meter Project Manager, Customer Service Technology Project Manager, and Customer Contact Center Project Lead, where Brian successfully led teams and managed critical projects aimed at improving operational efficiencies. Prior to SoCalGas, Brian held positions at ADP and Sempra Energy, focusing on IT project leadership and software management. Brian holds a Bachelor of Business Administration in Computer Information Systems from California State Polytechnic University-Pomona.

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