Mary Duchesneau

Mary Duchesneau has extensive experience in customer service, currently serving as an Inbound Customer Service Representative at Southern Company since August 2019. Previously, Mary worked at Express Services Professional as a Customer Services Representative, where communication and call handling were key responsibilities. At AT&T Wireless Call Center, Mary ensured customer issues were resolved effectively while assessing complaints, contributing to a positive customer experience. Earlier roles included Sales Associate at HoneyBaked Ham, focusing on product demonstration and customer engagement, and Assistant Manager at Trendsetter's, overseeing sales operations and staff management. Mary holds a high school diploma from Ultimate Medical Academy via a home study program completed in 1999.