Demetrious A. Clay is a highly skilled IT professional with extensive experience in technical support and systems administration. Currently serving as a Senior Help Desk Analyst at Southern Glazer's Wine & Spirits since June 2018, Demetrious A. Clay focuses on optimizing knowledge databases, troubleshooting user system issues, and managing remote user connectivity. Previous roles include Software Support Specialist at Orangetheory Fitness, IT Remote Support Specialist at PlumChoice, and IT Support Technician at Techzilla Tech Support, where responsibilities included providing remote assistance, diagnosing network issues, and maintaining computer systems. Education includes a Bachelor's degree in Business Information Systems Management from DeVry University and an Associate's degree in Network Administration from Florida Technical College.
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