Michelle Cox

Michelle Cox is an experienced Facilities Officer at Southern Housing since June 2021, overseeing operations within the Kent offices and serving as an IWFM member. Prior roles include Sales Administrator at GALLERY DIRECT LIMITED and Commercial Administrator at Aeromet International LTD, where responsibilities involved customer support, processing purchase orders, and liaising with various departments. Michelle also held positions as Business Development Administrator at Aeromet International, managing company presence at international exhibitions and conferences, and as Accounts Payable Supervisor at Hiscox, leading a small team while coordinating direct debit payments and liaising with brokers. Early experience includes Customer Service Representative at Lloyds Bank, where responsibilities ranged from foreign currency ordering to cashier duties. Michelle holds an NVQ Level 3 in Business and Administration from Kaplan Vocational Training and graduated from Northfleet Grammar School.