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Suzanne Lauri

Operational Control Manager at Southern Water

Suzanne Lauri is an experienced professional in the water and wastewater management sector, currently serving as the Operational Control Manager at Southern Water since August 2022. In this role, Suzanne maintains a comprehensive risk perspective to enhance operational performance, develop standard operating procedures, and train teams to effectively respond to incidents and adverse weather conditions. Previously, at Thames Water from 2010 to 2022, Suzanne held several key positions including Water Production Operations Manager, where leadership focused on delivering safe water supplies, and Wastewater Operational Control Manager, overseeing environmental protection and incident management. Suzanne's early experience includes technical leadership as a Wastewater Network Engineer and service operations in the aviation sector with Citelynx Travel from 2006 to 2009. Suzanne holds a degree from Oxford Brookes University, obtained from 2001 to 2004.

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