Jacob makes meeting customers' needs his first priority. By ensuring that everything is running smoothly and efficiently-managing inventory and workloads, forecasting demand and developing process improvements-Jacob help drive customer success by enabling prompt delivery of quality products.
As a people-focused leader, Jacob credits his many years playing competitive baseball for his goal-oriented approach to operations, his ability to turn challenges into successes, and his use of positive reinforcement for building cohesive teams.
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