Charon Dailey

Charon Dailey is a bilingual consumer analyst currently employed at SouthStar Energy Services since October 2022, responsible for investigating and resolving escalated complaints while ensuring compliance across multiple jurisdictions. Previously, Charon served as a customer service specialist at Maximus, aiding in the resolution of issues related to stimulus payments, and as an administrative coordinator at Ave Staffing, where scheduling interviews and conducting reference checks were key responsibilities. Charon's experience also includes roles as a mortgage loan officer at Fairway Independent Mortgage Corporation and Pacific Bay Mortgage, where responsibilities involved educating customers on mortgage products and managing client relationships using Salesforce. Early career highlights include serving as operations manager and business developer for CHILEMIO.COM, creating a leading online store for Chilean products in the U.S. Charon holds an Engineer's degree, a Bachelor's degree, and an MBA in Finance and Economics from Universidad Gabriela Mistral.