Southwark Council
Michelle Peake is an experienced professional in specialist services and operations management, currently serving as the Head of Specialist Services at Southwark Council since June 2013. Prior to this role, Michelle worked at Vangent, Inc. as Head of Operations from January 2009 to May 2013, where the focus was on information management and business process outsourcing across various sectors. Michelle's career also includes a significant tenure at Liberata as Customer Service Manager from May 2004 to December 2008, overseeing a large team and managing complaints resolution in line with key performance indicators. Additionally, Michelle held the position of Customer Service Manager at Serco in 2005. Education was completed at St Thomas More RC School from 1980 to 1985.
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