David Kobbe serves as the Manager of the Travel Portal Product for CRM Salesforce at Southwest Airlines, a position held since May 2014. In this role, David leads initiatives focused on digital hospitality and self-service solutions for corporate travel stakeholders. Responsibilities include overseeing a team of consultants, managing advanced dashboard reporting, and implementing machine learning technologies for event planning. With prior experience as a Senior Analyst and Business Analyst within Southwest Airlines, David has cultivated expertise in multi-year planning, CRM strategy development, and executive reporting. Educational background includes a Business Administration degree from Penn State University, emphasizing Supply Chain and Information Systems.
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