Jessica Panko

Jessica Panko is an experienced project manager and Lean Six Sigma Black Belt with a robust background in operations strategy and process improvement. Currently serving as a Senior Project Manager in Operations Strategy & Design at Southwest Airlines, Jessica has held various roles within the company since January 2019, including Project Manager for Inflight Operations and Business Consultant for Inflight Planning & Strategy. Previously, Jessica led significant process improvement initiatives at Keurig Dr Pepper Inc. and held administrative and performance improvement leadership positions at MEDNAX and Texas Health Resources. Jessica began a career in performance improvement management at the U.S. Department of Veterans Affairs. Jessica holds a Bachelor's degree in Health Promotion from The University of Texas at Austin and a Master's degree in Health Care Administration from Texas State University.