Southwest Airlines
Valentina Burns has a diverse background in learning technology and customer relations, with experience at Southwest Airlines from August 2021 to September 2024, where roles included Manager of Learning Technology and Team Leader in Learning & Development. In these positions, Valentina led performance management initiatives, conducted skill gap assessments, and enhanced team capabilities through tailored professional development plans. Prior to this, Valentina served as a Learning Program Manager, overseeing project delivery and logistics. Valentina's earlier experience includes customer-focused roles at AirTran Airways and a sports information internship at Savannah State University. Valentina holds a Graduate Certificate in Leadership from Embry-Riddle Aeronautical University and an MBA in Business Administration from the University of Arizona.
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Southwest Airlines
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Southwest Airlines Co. (NYSE: LUV) is a major United States airline headquartered in Dallas, Texas, and is the world’s largest low-cost carrier.