Paul Castaneda

Technical Support Specialist at Southwest Automated Security, Inc

Paul Castaneda is a seasoned Technical Support Specialist with extensive experience in troubleshooting and resolving technical issues across various platforms, including hardware, software, iPads, routers, and Motorola radios. Currently employed at Southwest Automated Security since March 2019, Paul previously held similar roles at Long Range Systems, LLC, and has demonstrated a commitment to delivering high-quality technical support and ensuring customer satisfaction through effective follow-up. Paul's customer service background includes positions at getaroom.com and Samsung Mobile, where strong interpersonal skills contributed to successful customer interactions and increased sales revenue. Paul holds a Bachelor's degree in Computer Science from The University of Texas at Arlington.

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Dallas, United States

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Southwest Automated Security, Inc

Southwest Automated Security, INC is a non-installing, stocking wholesale distributor with numerous locations across the United States. We distribute gate operators, access control systems, telephone entry systems, video surveillance, and peripherals for all types of security applications. SAS was established in 1996 as a single location in Dallas, TX; and can attribute its growth to creating and maintaining excellent relationships with our vendors and our customers. SAS has created its niche within the system and maintains a quality reputation for its dedication to servitude as witnessed by our mission and vision statements. Mission Statement Our purpose orientated team will anticipate needs and will be service focused in order to effectively provide maximum value to our customers and vendors. Vision Statement Southwest Automated Security is committed to be the acknowledged leader in the distribution of gate operators and access control equipment. Our well-informed, dependable staff is dedicated to the success of their customers and suppliers. SAS became an employee owned company in 2012 and the entire staff looks forward to an exciting future of sales, service, and growth.