Paul Castaneda

Paul Castaneda is a seasoned Technical Support Specialist with extensive experience in troubleshooting and resolving technical issues across various platforms, including hardware, software, iPads, routers, and Motorola radios. Currently employed at Southwest Automated Security since March 2019, Paul previously held similar roles at Long Range Systems, LLC, and has demonstrated a commitment to delivering high-quality technical support and ensuring customer satisfaction through effective follow-up. Paul's customer service background includes positions at getaroom.com and Samsung Mobile, where strong interpersonal skills contributed to successful customer interactions and increased sales revenue. Paul holds a Bachelor's degree in Computer Science from The University of Texas at Arlington.