Southwest Service Administrators, Inc.
Melissa Hatfield has a diverse work experience spanning several companies. Melissa began their career as an Outbound Dispatcher at Western Freightways in 2010. In 2013, they worked as an HR Coordinator at Corinthian Colleges, Inc. and also held a contract role as a Human Resources/IT Recruiter at Kforce. From 2009 to 2013, Melissa worked at Open Scan Technologies, Inc., where they served as an Admin Assistant/Office Manager/HR Coordinator. In this role, they handled various HR responsibilities, including recruitment, onboarding, and maintaining employee policies. Melissa also managed accounting tasks such as invoicing, expense tracking, and tax preparation. In 2014, Melissa joined Swift Air as a Human Resources Manager and Drug & Alcohol Manager. Melissa then moved on to ASM Global in 2016, where they progressed to roles such as Human Resources Manager, Senior Human Resources Manager, and ultimately Human Resources Director. Most recently, in 2022, Melissa joined Southwest Service Administrators, Inc. as their Human Resources Director.
Melissa Hatfield earned a Bachelor's degree in Communications from the University of Colorado Denver. The start and end years of their education are not provided.
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Southwest Service Administrators, Inc.
Southwest Service Administrators was created in 1995 as an independent Third Party Administrator (“TPA”) to provide unique and specialized services to labor-management, Taft-Hartley Trust Funds. Our mission is to do all things with a heart of service and provide support to clients and teams at all levels. Taking great care to guard sensitive information and systems, we hope to become a trusted pillar of the community. Our services include highly personalized and bilingual customer service, trust fund accounting, eligibility and hour bank programs, COBRA/HIPAA compliance and administration and medical management services customized to each client’s needs and requirements. We also offer our own exclusive Mexico PPO network. We are versatile in our approach to solving client plan issues including innovative thinking as a means to simple, but effective, solutions. We welcome you to our homepage and encourage you to take a look around our website and call us if you have any questions about our company or service.