Lauren Breen

Lauren Breen has extensive experience in business analysis and process management, currently serving as a Business Analyst and Process Analyst at SNG since May 2023. Prior roles include Business Analyst positions at Retail Merchant Services and Lumen Technologies, where key responsibilities encompassed managing projects, creating documentation, and leading workshops to elicit user requirements. Lauren has a strong background in developing governance frameworks, process mapping, and improving operational efficiency, with experience at Huntswood and The Guide Dogs for the Blind Association. Additional roles at Barclays Direct involved enhancing customer service processes and supporting project delivery through training and process reviews, showcasing a commitment to continuous improvement throughout a career that spans over 15 years in various organizations.