Caila Shannon is an experienced IT professional with a strong background in executive support and IT management across multiple prominent companies. Currently serving as an Executive Support IT Specialist at SpaceX, Caila previously held the position of Lead IT Support Specialist at Virgin Galactic, where responsibilities included direct support for the CEO and C-level executives. Caila's expertise encompasses managing enterprise systems, IT project management, and providing exceptional technical support to high-profile users. With prior roles at Zillow, Apple, Microsoft, GameStop, Bath & Body Works, and Jones Contracting, Caila has consistently demonstrated a commitment to enhancing internal processes and delivering outstanding customer service.