Anna Billings is an experienced professional in customer experience management, currently serving as Senior Manager of Customer Experience at SPAN since October 2021. Previously, Anna held various roles at Azazie, Inc., including Customer Experience Manager and Quality Assurance Project Manager, where responsibilities encompassed monitoring customer insights, improving workflows, and leading teams to enhance customer satisfaction. Anna's background includes positions in event coordination and marketing, specializing in children's literature, and managing customer service teams in retail environments. Anna earned a Bachelor of Arts in English/Language Arts from San José State University.
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