Kay Kellett

Process Improvement Manager at Spanx

Kay Kellett is an experienced professional in customer experience management and project coordination, currently serving as the Manager of Customer Experience at Spanx since August 2019. In this role, Kay is responsible for onboarding and leading a team of customer experience professionals while enhancing the digital experience for Spanx customers. Prior to this position, Kay held various roles, including Project Manager at Wolters Kluwer, where a three-year customer experience transformation was managed, and Executive Assistant at Hortonworks, providing support to multiple senior executives. Additional experience includes supporting executive projects at Hewlett Packard Enterprise and coordinating media projects at Martin Holland Advertising. Kay earned a Bachelor of Science degree in Communications, Public Relations and Advertising, with a minor in Marketing from Anderson University.

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