Emily Higgins

Customer Success & Product Manager at Sparkbox

Emily Higgins has a diverse work experience spanning multiple industries. Their most recent position is as an Operations Assistant at Sparkbox.ai, starting in March 2023. Prior to this, they worked at Loaf (Loaf.com) from September 2020 to March 2023, first as a Senior Merchandising Admin Assistant and then as an Assistant Merchandiser.

In 2019, Emily had a temporary role as a Merchandising Admin Assistant at Hobbs London, where they gained more responsibility and experience in tasks such as season analysis and sizing. Emily also completed a Merchandising Internship with Hobbs London in 2019, where they worked with the Footwear and Accessories team and gained skills in sales analysis, stock allocation, and general admin tasks.

Before their role at Hobbs London, Emily worked at Next Ltd as a Sales Assistant from May 2018 to November 2018. Emily also volunteered at Fashion Scout Events in September 2018, assisting with pre-production tasks for London Fashion Week.

In 2018, Emily had various roles, including being an Applicant Day Student Helper at the University for the Creative Arts, where they gave tours and presentations to potential students for Fashion Management and Marketing. Emily also had a short-term buying and merchandising experience at River Island.

In 2017, Emily worked as Front of House for Fashions Finest and prior to that, they gained customer service experience as a Checkout Assistant at Morrisons from October 2016 to August 2017. Overall, Emily has a well-rounded background in operations, merchandising, and customer service.

From 2017 to 2020, Emily Higgins attended the University for the Creative Arts. During this time, they pursued a Bachelor of Arts degree with a focus on Fashion Management and Marketing.

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