Kenitra Figaro

Kenitra Figaro is an experienced Information Technology professional with a background in service delivery management and technical support. At Sparkhound, Kenitra Figaro has held multiple roles since June 2014, including Information Technology Service Delivery Manager, Senior Consultant, and Managed Services Technician 2, focusing on managing client accounts, resolving application issues, and performing system upgrades and installations. Prior experience includes a position as Help Desk Support Tier I Analyst at Artech Information Systems, where Kenitra Figaro efficiently organized and prioritized support tickets. Earlier career experience involved working as a driver at Enterprise Rent A Car from March 2006 to January 2014. Kenitra Figaro holds a degree in Information Security Systems from the University of Phoenix and has additional education from Delgado Community College.