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Kamna Kirti

Customer Success Manager at Sparkrock

Kamna Kirti has extensive work experience in various roles, starting with their current position as a Customer Success Manager at Sparkrock since November 2022. Prior to that, they worked as a Writer at Medium from April 2020.

Before joining Medium, Kamna worked as a Customer Success Manager at Capgemini from March 2017 until December 2019. In this role, they were responsible for managing relationships with key enterprise clients, conducting business reviews, and driving customer success. Kamna also developed and closed proposals for upsell and cross-sell opportunities.

Prior to Capgemini, Kamna worked as a Consultant at Wipro from May 2015 to October 2016. In this role, they led architecture and environment setup for project migrations and worked on data management and data privacy programs.

Kamna's earlier experience includes working as a Software Engineer at Infosys from December 2010 to May 2015. In this role, they managed production support and incident management for a pharmaceutical client and supported ETL cycles for finance data.

Overall, Kamna Kirti has a diverse background in customer success management, consulting, and software engineering.

Kamna Kirti's education history starts with their enrollment at ST. Angela Sophia School from 1994 to 2006. During this time, they obtained their Bachelor of Technology (B.Tech.) degree in Mechanical Engineering. Following their schooling, they attended Engineering College in Ajmer from 2006 to 2010, where they earned another Bachelor of Technology (B.Tech.) degree in the same field of study, Mechanical Engineering.

Additionally, Kamna Kirti has obtained various certifications. In June 2020, they completed the courses "Leading with Emotional Intelligence" and "Strategic Thinking" through LinkedIn. Furthermore, in April 2020, they obtained certifications in "Customer Success Manager" and "NLP Practitioner Certification" from Udemy. In February 2019, they completed the courses "Learning Hadoop" and "Learning the Python 3 Standard Library" through LinkedIn, and in January 2019, they obtained the certification "Python Essential Training" from the same platform. Lastly, in August 2018, Kamna Kirti completed the course "Neural Networks and Convolutional Neural Networks Essential Training" provided by Lynda.com.

Links

Timeline

  • Customer Success Manager

    November, 2022 - present