Lauren Heath

Support Specialist (customer Success) at Sparx

Lauren Heath has diverse work experience spanning over a decade. Lauren has worked as a Support Specialist for Sparx, where they provided customer support, technical troubleshooting, and best practice advice. Lauren also supported the School Success Team and influenced future improvements. In addition, they gained experience in CRM and various software and coding packages. Lauren has also served as an Admin Coordinator and Support to the Senior Management Team at Sparx.

Outside of Sparx, Lauren has enjoyed roles such as being a Food Awards Judge for various South West and Devon Awards Bodies, a Co-Editor, Blogger, and Content Creator for Dining Devon, and a Freelance Writer and Social Media Manager for several regional and local magazines and websites. Lauren has also held positions within other organizations, including Business Support and Operational Support at Ashwoods Electric Motors, Office Manager and PA to the Partners at Solicitors Title LLP, and Senior Procurement Executive/PA to Service Production Team at AnTech Ltd.

Prior to these roles, Lauren served as an Executive Assistant and PA in various capacities at The Wellington Academy Trust, Fluid Design and Construction, and Dunning and Everard. Throughout their career, Lauren has demonstrated a wide range of skills, including project management, office management, PA responsibilities, HR, budget management, and customer support.

Lauren Heath's education history includes the following:

- From 2000 to 2002, they attended BCOT and obtained a BTEC Diploma in Sports Science.

- In 2014, they attended LAO and completed a course in Lean Organisation Management Techniques (Level 2).

- In 2012, they also attended LAO and completed a course in Principles of Business and Administration, Level 2 Certificate (QCF).

- In 2007, they attended Wiltshire College and obtained a VTCT in Swedish Massage.

- From 1997 to 2000, they attended Eggars Secondary School and obtained GCSEs.

- In addition to their formal education, they also have certifications in Customer Success Management Fundamentals and Sales: Customer Success, obtained from LinkedIn in February 2022.

There is no information available about their education before attending Eggars Secondary School.

Links

Timeline

  • Support Specialist (customer Success)

    August, 2020 - present

  • Admin Co-ordinator & Support to Senior Management Team

    December, 2018

View in org chart