Kaila Hughes is a seasoned professional in the hospitality industry, currently serving as the Senior Manager of Guest Experience at SPB Hospitality since October 2021, and previously held the position of Guest Relations Manager. Prior to this role, Kaila managed operations at The Rustic from January 2020 to October 2021 and at Velvet Taco from May 2018 to January 2020. Kaila is pursuing a Doctor of Education in Performance Improvement Leadership at Capella University, expected to complete in June 2026, and holds a Master's degree in Hospitality Administration/Management from the University of Houston, obtained in 2019. Kaila also completed a Bachelor's degree in Hospitality Administration/Management at the University of Houston in 2018.
SPB Hospitality
SPB Hospitality is the leading operator and franchisor of full-service dining restaurants, spanning a national footprint of hundreds of restaurants and breweries. The Company’s diverse portfolio of restaurant brands includes Logan’s Roadhouse, J Alexander's, Stoney River, Old Chicago Pizza & Taproom, and a collection of restaurant-brewery brands, including Rock Bottom Restaurant & Brewery and Gordon Biersch Brewery Restaurant. SPB Hospitality also operates a collection of specialty restaurant concepts including ChopHouse & Brewery, Big River Grille & Brewing Works, AIA Ale Works Restaurant & Taproom, Ragtime Tavern Seafood & Grill, and Seven Bridges Grille & Brewery.